Technical Help

Created by Aryan Srivastva, Modified on Tue, 7 Apr at 6:14 PM by Aryan Srivastva

The YovoTrip website/app is not loading properly. What should I do?

Try these steps: clear your browser cache and cookies, try using a different browser or device, check your internet connection, or try again after a few minutes. If the issue persists, contact our support team and share a screenshot of the error. We support the latest versions of Chrome, Firefox, Safari, and Edge.

I'm not receiving booking confirmation emails.

Check your spam/junk folder first. If you still can't find it, log in to your YovoTrip account and check "My Bookings" — your booking details will be available there. You can also resend the confirmation from the booking details page. Ensure your registered email address is correct in your profile.

How do I download my e-ticket or hotel voucher?

Log in to your YovoTrip account, go to "My Bookings", select the relevant booking, and click "Download E-Ticket" or "Download Voucher". You can also find the download links in your booking confirmation email.

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